# Adding Order ### Overview FoodBucket has keenly developed the workflow of adding an order to bring ease to your restaurant operations. The user-Interface of the POS is clear, clean, and self-explanatory. You can add an order according to order type that includes dine-in orders, delivery orders,s or takeaway orders. This segregation will help you identify the offer and accelerate the whole process.

### Dine-In Order You can add dine-in orders by tapping on the table. Dine-in orders are marked with a green bar on the table along with the time and status. ### Takeaway Order To add takeaway order, tap on the “Takeaway” button from the main screen of the POS. You can see all the takeaway orders next to the takeaway button. ### Delivery Order To add delivery order, tap on the “Delivery” button from the main screen of the POS. You can see all the delivery orders next to the takeaway button. ## Punch/Add an Order 1. To punch an order, select the category.

2. Menu items will be displayed according to the selected category. 3. You can quickly add the menu item by tapping on the **"+" Button.**

4. Tap on the menu items to add details and select menu options. 5. Choose between the options.

6. Tap on the **“Add to Basket”** button. Your item will be added and shown on the left menu detail section.

### Add Customer Tap on “Enter Here” to add customer details. A new dialog box will open. Add the contact number (landline or mobile) to search the name of the customer, and his address (area, city). Click on the “Update” button.

### Choose Table Here you can also change the table.

### Select Order Type 11. Order type can be changed too.

12. Tap on **Continue** ### Select Payment Method 13. Select the payment method, and add the amount.

### Add Discount For a discount, tap on **“Add Discount”.**

You can either add discounts manually or through system-added discounts. For adding discounts and coupons from the admin area, please read the documentation here.

You can collect the payment in advance and place the order. Otherwise, you can tap on send to the kitchen and receive the payment afterward. ### Add Service Fee You can add a service fee by tapping **“Add Services”.**

A new dialog box opens with an added-on service fee, you can select existing or add new by tapping on **"Quick Add"** Service fees can be charged as a fixed amount or percentage of an order.

### Send to Kitchen You can send an order to the kitchen via KOT or your order is directly shown on the Kitchen Display Screen.

### Cancel Order You can cancel the order by tapping on the booked table and tapping on the **“Cancel Order”** button as shown in the image below:

### Void Item You can mark an item as Void by tapping on **the ‘i’** icon and selecting **Void**.

Provide a reason for your action by selecting the given options or entering manually.

The void item is shown below:

### Running Order You can add items to the running order by tapping on **“Running”** from the order detail dialog box.

Your already ordered items are shown under the ordered item section and running order items are shown under running items.

### Serve Order You can tap on the **Serve Order.**

### Pay Order Tap on **“Pay”** to add payment details.

### Print Receipt You can print a receipt by tapping **“Print Receipt”.**

### Complete Order Mark the order as complete by tapping on **“Complete Order”.**

## Order Flows We have designed various order flows for the accuracy and efficiency of your restaurant operations. ### Dine-in Order Flow You can place dine-in orders by following 2 workflows: 1. When you make the payment at placing the order. 2. When you make the payment after serving the food.

#### Payment after Serving the Order If payment is made after serving the food, then the following flow will be followed: 1. Punch the order. 2. Order is sent to the kitchen through KOT or it could be efficiently managed through Kitchen Display Screen. 3. Order is served to the customer. 4. The customer makes the payment. 5. Order is completed. #### Payment at the Time of Placing the Order If you want to take the payment at the time of placing the order, then the following flow will be followed:

1. Punch the order. 2. Placed order is sent to the kitchen through KOT’s or it could be efficiently managed through Kitchen Display Screen. 3. Once the order is ready, the rider picks up the order and updates the status as “Mark on the way”. 4. Rider delivers the order and receives payment. 5. The order is completed. ### Takeaway Order Flow For takeaway orders, the workflow will be as follows:

1. Punch the order. 2. Collect the payment. 3. Placed order is sent to the kitchen through KOT’s or it could be efficiently managed through Kitchen Display Screen. 4. Order is served/served to the customer. 5. The order is completed. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.foodbucket.io/pos-point-of-sale/adding-order.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.