# Orders Management

## Order List

You can view the list of orders from **Sales > Orders** from the left panel of the admin panel/backend area.

<figure><img src="https://2174323930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrAx-51uwuvDxM_Z3r%2Fuploads%2F3Gzzu7DGv5ROLumbBltE%2Fimage.png?alt=media&#x26;token=23d6626e-cd57-4a94-b521-188914b00c8f" alt=""><figcaption></figcaption></figure>

All orders are listed here with their ID, Order #, Table, Status, Type, Payment, Total Amount, Time, and Date.

You can edit by clicking on the&#x20;

<figure><img src="https://2174323930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrAx-51uwuvDxM_Z3r%2Fuploads%2FRycQS568ze4N7FE1Gfxv%2Fimage.png?alt=media&#x26;token=afbb9c00-385a-4be4-b74d-0e49f0904166" alt=""><figcaption></figcaption></figure>

In the order tab, you will see the order details, customer details, invoice details, status history, etc.

You can notify customers by adding comments and enabling the button **“Notify the Customer”** regarding the status of the order.

<figure><img src="https://2174323930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrAx-51uwuvDxM_Z3r%2Fuploads%2F4ZBF1duvtOaVOmDNtj2A%2Fimage.png?alt=media&#x26;token=0a8866f9-a808-41e4-bea9-ab2f71ffbf3f" alt=""><figcaption></figcaption></figure>

The menu tab has the information regarding the menu as shown in the image below:![](https://2174323930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrAx-51uwuvDxM_Z3r%2Fuploads%2FqiLl5haGwb3l7xSJ0SCj%2Fimage.png?alt=media\&token=a43abbf2-1001-432d-bccd-29366c454fc6)

In order management, you can manage invoicing, checkout, split payments, and private sales from the backend/admin area of FoodBucket.

Login to your Admin Panel/Backend Area. Go to **System > Settings** from the left menu and click on the Order tab.

### Invoicing

**Invoice Prefix**

The invoice Prefix is the sequence in which the invoice number generates. You can set the invoice prefix (e.g. INV-2015-001123). Leave blank to use no prefix. The following macros are available: **{year} {month} {day}**

<figure><img src="https://2174323930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrAx-51uwuvDxM_Z3r%2Fuploads%2FLs8WaA6g1p0j596oQYe9%2Fimage.png?alt=media&#x26;token=774094b8-ecf7-4e35-aacc-a3c85180628c" alt=""><figcaption></figcaption></figure>

### **Generate Invoice**

You can either generate an invoice automatically or manually from this button.

<figure><img src="https://2174323930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrAx-51uwuvDxM_Z3r%2Fuploads%2FffGtuT0sPePf13cQcrnE%2Fimage.png?alt=media&#x26;token=14768b12-83c1-4601-aead-313e734e587a" alt=""><figcaption></figcaption></figure>

#### Generate Automatic Invoice

Generate invoice automatically as soon as the order is marked complete.

#### Generate Manual Invoice

You can generate an invoice manually by clicking generate button on the order page.

### Checkout

Checkout will give you the following options:

<figure><img src="https://2174323930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkrAx-51uwuvDxM_Z3r%2Fuploads%2FOn1n2KmqUAW3VW2fzro1%2Fimage.png?alt=media&#x26;token=ff514eb0-538a-4b10-964b-d1ee71765401" alt=""><figcaption></figcaption></figure>

* **Default Order Status:** Select the default order status when a new order is placed/received by dropdown options.
* **Processing Order Status**: Select the order status. An order must reach before the order starts stock reduction and coupon redemption by dropdown options.
* **Served/Prepared/Delivered Order Status:** This order status is used to highlight the order state depending on its type, dine = served, takeaway & delivery = delivered.
* **Payment Order Status:** Select the order status when an order is awaiting payment clearance before it can be marked as completed or served depending on its type.
* **Completed Order Status:** Select the order status to mark an order as completed before the order invoice is created and a customer can leave a review.
* **Cancellation Order Status**: Select the order status when an order is marked as canceled or suspected of fraudulent activity.
* **Delivery Time:** Set the number of minutes an order will be delivered after being placed.
* **Take Away Time:** Set the number of minutes an order will be ready for take away after being placed.
* **Allow Guest Order:** Allow customers to place an order without creating an account.
* **Require Location To Order:** Set whether customer MUST enter their postcode/address before they can place an order. If disabled, the customer will be allowed to order without entering their postcode/address but still require their delivery address to be covered.
* **Accept Future Orders:** Allow customers to place an order for later when the restaurant is closed for delivery or takeaway during opening hours. This setting affects all locations

### Split Payments

FoodBucket allows you to accept split payments which means allowing takeaway and print tickets automatically. Please read the complete documentation [here](https://support.foodbucket.io/knowledge-base/split-payment/).

### Private Sales

You can enable private sales on a private table from **System > Order > Private Sales**.&#x20;