> For the complete documentation index, see [llms.txt](https://docs.foodbucket.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.foodbucket.io/administration-back-office/orders-management.md).

# Orders Management

## Order List

You can view the list of orders from **Sales > Orders** from the left panel of the admin panel/backend area.

<figure><img src="/files/ZJB2kYHDYmnwYFpcP3Vq" alt=""><figcaption></figcaption></figure>

All orders are listed here with their ID, Order #, Table, Status, Type, Payment, Total Amount, Time, and Date.

You can edit by clicking on the&#x20;

<figure><img src="/files/PwPGlfMIVYahXDOIR0yx" alt=""><figcaption></figcaption></figure>

In the order tab, you will see the order details, customer details, invoice details, status history, etc.

You can notify customers by adding comments and enabling the button **“Notify the Customer”** regarding the status of the order.

<figure><img src="/files/iUfSRXARPtPAlhbrctx6" alt=""><figcaption></figcaption></figure>

The menu tab has the information regarding the menu as shown in the image below:![](/files/Z26c0AKa1IRxYkilP91C)

In order management, you can manage invoicing, checkout, split payments, and private sales from the backend/admin area of FoodBucket.

Login to your Admin Panel/Backend Area. Go to **System > Settings** from the left menu and click on the Order tab.

### Invoicing

**Invoice Prefix**

The invoice Prefix is the sequence in which the invoice number generates. You can set the invoice prefix (e.g. INV-2015-001123). Leave blank to use no prefix. The following macros are available: **{year} {month} {day}**

<figure><img src="/files/GKpWhCT3SofRYLKBKgvx" alt=""><figcaption></figcaption></figure>

### **Generate Invoice**

You can either generate an invoice automatically or manually from this button.

<figure><img src="/files/D3wsBi2gmtrjTeZ1YYpH" alt=""><figcaption></figcaption></figure>

#### Generate Automatic Invoice

Generate invoice automatically as soon as the order is marked complete.

#### Generate Manual Invoice

You can generate an invoice manually by clicking generate button on the order page.

### Checkout

Checkout will give you the following options:

<figure><img src="/files/maouzm32GjjI4HRkbqsy" alt=""><figcaption></figcaption></figure>

* **Default Order Status:** Select the default order status when a new order is placed/received by dropdown options.
* **Processing Order Status**: Select the order status. An order must reach before the order starts stock reduction and coupon redemption by dropdown options.
* **Served/Prepared/Delivered Order Status:** This order status is used to highlight the order state depending on its type, dine = served, takeaway & delivery = delivered.
* **Payment Order Status:** Select the order status when an order is awaiting payment clearance before it can be marked as completed or served depending on its type.
* **Completed Order Status:** Select the order status to mark an order as completed before the order invoice is created and a customer can leave a review.
* **Cancellation Order Status**: Select the order status when an order is marked as canceled or suspected of fraudulent activity.
* **Delivery Time:** Set the number of minutes an order will be delivered after being placed.
* **Take Away Time:** Set the number of minutes an order will be ready for take away after being placed.
* **Allow Guest Order:** Allow customers to place an order without creating an account.
* **Require Location To Order:** Set whether customer MUST enter their postcode/address before they can place an order. If disabled, the customer will be allowed to order without entering their postcode/address but still require their delivery address to be covered.
* **Accept Future Orders:** Allow customers to place an order for later when the restaurant is closed for delivery or takeaway during opening hours. This setting affects all locations

### Split Payments

FoodBucket allows you to accept split payments which means allowing takeaway and print tickets automatically. Please read the complete documentation [here](https://support.foodbucket.io/knowledge-base/split-payment/).

### Private Sales

You can enable private sales on a private table from **System > Order > Private Sales**.&#x20;